AI-Enhanced Optimization for Books & Collectibles E-Commerce Store
#ecommerce, #ML/AI
CHALLENGE
Ineffective recommendation system for customers.
Customer support requires more resources and time.
Inventory does not always align with demand and the popularity of books.
CLIENT
The region's largest online store for books and collectible editions.
TECHNOLOGY
PHP (7.2), MSSQL, Redis, AWS, Kubernetes, Jenkins, AI
TEAM
Dedicated team with expertise in front-end and back-end technologies and deep knowledge of machine learning.
INDUSTRY
E-commerce
SOLUTION
Implementing an artificial intelligence system to analyze customer behavior and enhance recommendations.
Use of chatbots and intelligent assistants for customer support.
Optimization of inventory management based on analytics.
IMPACT
Upon project completion, the client got
●increased sales volume and average order value through personalized recommendations.
●reduce the time spent on customer support and assistance.
●optimize inventory levels and mitigate the risk of inventory mismatches.
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Muteki Group is a full-cycle software development company that has successfully completed 100+ AI projects for startups and enterprises since 2015. Our 80+ member team covers everything from the discovery phase to support. We are located in Ukraine, Poland, Estonia, Japan, Canada, UAE, and the USA.
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