Bureaucracy is a waste of time and nerves, and it annoys everyone. However, Ukrainians are getting as close as possible to saving themselves from it. We are now talking about “Diia Ukraine”, the state in a smartphone, and it is indeed a kind of salvation. Let's look at why!
Diia is a part of the Ministry of Digital Transformation, and the app's name is an acronym for "The State and Me"(Ukrainian language). The main concept is to simplify obtaining public services for citizens and their maximum transfer to online mode. For citizens, it saves time and nerves; for the state, it saves the budget and reduces corruption.
The most popular services in Diia:
The most popular are digital documents. Ukraine became the first country in the world to have a digital passport with the same validity as its paper or plastic counterpart. According to statistics, Ukrainians use 4.7 million ID cards, 12.2 million passports, and 6.6 million driving licenses in Diia.
Ukraine is the fourth country in Europe to have digital driving licenses. Drivers can also pay a fine or transfer a car to a relative or friend in the app.