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Healthcare System for Clinic Support Network

#web, healthcare

CHALLENGE

The client identified critical challenges within the existing healthcare infrastructure, including inefficiencies in the management of clinic networks, disjointed communication channels, and a lack of seamless integration for diagnostic tools. These issues collectively contributed to a suboptimal healthcare support network, impacting the overall quality of patient care and operational efficiency.

CLIENT

A major healthcare organization with a network of 50+ clinics in the USA, Mexico, and other locations, specializing in various medical fields.

TECHNOLOGY

Languages & Frameworks: C#, ASP.NET MVC/Core/Blazor, React
Tools: Jenkins for automation, Docker for containerization, T-SQL for database queries, git/gitlab for version control.

TEAM

Skilled software developers with extensive back-end, architecture, and machine learning and knowledge

INDUSTRY

Healthcare

SOLUTION

To address these challenges, conceived and implemented a Healthcare System. A unified healthcare platform was developed, integrating clinics, call centers, insurance services, and diagnostic tools. Utilizing a microservices architecture, the system allowed for independent operation of each component while facilitating smooth communication and data exchange. Speech recognition and performance evaluation tools were implemented to optimize call center operations.

IMPACT

Operational efficiency improved as the system streamlined communication channels and integrated diagnostic tools. Clinics within the network experienced enhanced collaboration, call centers operated more efficiently, insurance services were better coordinated, and the integration of advanced diagnostic capabilities improved patient care. The result was a highly responsive and effective healthcare support network that could adapt to evolving needs and deliver higher-quality patient services.

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